Questions about Order Placing:
1. What are the acceptable forms of payment?
2. Do you accept international orders?
3. Is it safe to use my credit card?
4. What should I do if I am getting an error when I pay with my credit card?
5. What can I do, if I cannot place an order successfully online?
Questions about Order Processing:
1. Are all your items in stock?
2. Can I cancel my order and how?
4.What should I do if my order never arrived?
Questions about After-Sales:
1. How do I return a product purchased at our website?
2. Do I need to pay any additional fee for the exchange or refund?
Q: |
What should I do if my order never arrived? |
A: |
If your order displays your package has been sent out, and you haven't received it in 2 weeks. Please contact customer service for assistance. |
Q: |
How do I return a product purchased in this website? |
A: |
You have the right to return and exchange the product purchased from our website within 14 days upon the day you receive it in the original, undamaged packaging condition and in an unused condition, please click the Return and Exchange Policy for more detailed information on our website. |